At Thinksparks, we value your satisfaction and strive to offer high-quality digital products that meet your expectations. Please read our Refund and Returns Policy carefully before making a purchase.
Digital Product Refund and Returns Policy
Due to the nature of digital goods, which are delivered instantly upon purchase and cannot be returned, all sales are final. Once you have gained access to the product, we are unable to offer a refund or exchange.
However, we understand that situations may arise where you feel a refund is justified. In such cases, you may request a refund under the following conditions:
- You did not receive the product due to a technical issue with our website.
- The product is defective or does not match the description provided on our website.
- You have contacted our support team within 7 days of purchase with full details of the issue.
How to Request a Refund
To initiate a refund request, please email us at [your email address] with the following information:
- Your full name and order number
- The name of the digital product purchased
- A detailed explanation of the issue
Our team will review your request and respond within 3-5 business days. Approval of refund requests is at the sole discretion of our support team.
No Returns on Digital Products
Please note that due to the nature of digital products, we do not offer returns. All items are deemed “used” once accessed or downloaded, and are therefore non-returnable.
Contact Us
If you have any questions about our Refund and Returns Policy, please don’t hesitate to reach out to our support team at your support email and on LinkedIn
